A firm is about to put its clients' books, payroll and personal information into our software. It is entitled to know exactly what we may do with them, what we may never do with them, and how it gets them back. So the documents are published here, in full, before anyone asks — not buried behind a signup, and not written to be survived.
Your data is yours. We do not sell it, mine it, benchmark it, or train AI models on it. Export is a function, not a favour. You remain the professional — AEGIS computes, you review and sign. And if we are breached, we tell you immediately, because the duty to notify the Regulator is yours and you cannot discharge it if we sit on the news.
What we collect, why, the lawful basis for each purpose, who we share it with, where it is processed, how long we keep it, and your rights. Governed by the Protection of Personal Information Act 4 of 2013. Read this one first.
The master agreement on which we supply AEGIS Finance OS. Includes the clause that matters most — AEGIS is a tool and you remain the professional — an honest statement of our stage of development, the limitation of liability, and the disclosures required by section 43 of the Electronic Communications and Transactions Act.
The written contract that section 21 of POPIA compels a firm to have with any operator processing personal information on its behalf. It is signed before a single client book is loaded — not after. It protects the firm, which is why we insist on it. Signature required.
| Matter | Contact |
|---|---|
| Information Officer (POPIA / PAIA) | info@aegis.org.za |
| General | info@aegis.org.za |
| Support | support@aegis.org.za |
| Registered address | South Africa |
| Information Regulator | inforegulator.org.za — you may complain to them directly, and we will not obstruct you. |